SERVICES WHICH MAKE US GREAT
We offer solutions to help clients make the most of their E-commerce investments – Our range of services on any and every E-commerce platform is as diverse as the world of E-commerce itself. From managing supply chains, devising CRM strategies, and deploying content management solutions to integrating enterprise-wide functions, iGate helps clients with comprehensive, efficient and robust solutions that meet all parameters of growth.
SERVICES WHICH MAKE US GREAT
At iGate Technologies, we provide a comprehensive suite of services that cater to the diverse needs of our clients in the e-commerce landscape.
From supply chain management and software development to digital marketing and customer support, we offer tailored solutions designed to help businesses maximize their potential.
Customer Support Services
Our customer support services enable businesses to offer seamless assistance across multiple channels—including live chats, phone calls and emails. We ensure that customers receive timely responses to their queries, both before and after a sale. In cases where customer issues involve logistics or inventory concerns, we align with our clients’ operations to resolve problems efficiently and maintain customer satisfaction.
Inventory and Logistics Management
We provide integrated inventory management solutions using Linnworks software to track shipments, manage stock levels, and analyse product flow. Our logistics services are designed to ensure timely and accurate deliveries, working with global shipping partners to meet customer demands. Our proactive monitoring system helps anticipate inventory shortages, ensuring that warehouses remain fully stocked and operations run smoothly.
Software Development and IT Solutions
Our development team offers comprehensive software engineering, web development and system administration services, ensuring that every business platform is optimized for performance. We specialize in Magento CMS, delivering websites and e-commerce platforms that align with our clients’ specific requirements. Whether it’s adding new features, fixing bugs or performing end-to-end system audits, we provide reliable IT solutions.
Quality Assurance Services
iGate’s QA services ensure that businesses maintain high standards across marketplaces such as Amazon, eBay and Walmart. We monitor account health, customer feedback and compliance issues, helping clients meet platform requirements and drive customer satisfaction.
Digital Marketing & Branding
Our digital marketing services include SEO, PPC, content marketing and influencer collaborations. We focus on helping businesses rank higher on search engines and reach their target audiences through well-planned advertising campaigns. Our team also provides comprehensive branding services, creating brand messaging, video content and social media strategies that resonate with the target audience.
Marketplace Optimization
For businesses looking to expand into international marketplaces, iGate offers expert management services. We assist with product listings, sales optimization and marketing on platforms like Amazon, Walmart and eBay, ensuring that our clients gain maximum visibility and sales opportunities. On average, 80% of client sales are generated through these marketplaces, thanks to our strategic management and optimization efforts.
At iGate, our goal is to provide clients with robust, future-proof solutions that drive sustainable growth. Much like RDX Sports, which built a global presence through innovation and strategic partnerships, we aim to empower businesses to thrive in competitive markets with our diverse range of services.
At iGate Technologies, we provide a comprehensive suite of services that cater to the diverse needs of our clients in the marketing and branding landscape.