Range Of Services

The customer support services help clients provide support to customers and resolves queries and issues. With this service, clients get access to an extensive team of customer support representatives who assist customers both pre and post-sale. The mode of communication includes either live chats, calls or emails. In case of any query from the customer side, iGate aligns its logistics and inventory services for details related to the customer and their order. The information is then used to resolve the query

The logistics management service iGate offers is dedicated to managing shipments of purchased products to the customers in the shortest time. This module specified for this conjoins with Linnworks software to provide service integrations and tracks orders. To make the shipment process fast and smooth, iGate collaborates with numerous shipping companies all over the world.

iGate’s network and system administration service offers clients access to highly experienced individuals with extensive technical knowledge. Availing this service will get clients IT support throughout their entire organization. This includes IT management services which are necessary to run an organization systematically. It is the responsibility of our network and system administrators to provide different tools and software for specific operations throughout the premises. This service also lets clients configure and manage all sorts of hosted services within the company. The deployment, certifications, auditing, security and risk management of an e-commerce website is also part of this service.

People are always searching for client’s product or services online. They are using search engines like Google, Bing and Yahoo to find relevant companies that meet their needs. Pay-per-click advertising, also referred to as search engine marketing, (SEM/PPC) allows us to run advertisements on Google and track customer journey that shows what people are searching for. Our digital marketing services, include SEO services for our client’s business that help websites rank for the keywords most important to their company. The use of these keywords is what helps drive the right customers to their website and other digital media content. So, when your prospects are searching with those relevant keywords, iGate makes sure they see your website when they do.

For iGate Technologies, marketplace services play a vital role. We manage and lead different marketplaces for our clients and ensure that all of the products are being updated, listed and sold through proper channels. This service provides business to clients through management and retails on 3rd party marketplaces including Amazon, Ebay, Walmart, Cdiscount and Wish etc. This leads us to conduct commission-based sales on all these platforms and on average 80% of our clients total sales revenue is generated from these international marketplaces.

This service package includes Bookkeeping, Cash flow Management, Budgeting, Advising and sourcing longer-term financing, tax management, management of Investments, financial analysis, financial reporting, maintaining financial records, preparing for and performing audits. This service also assists in maintenance of employee payroll with the coordination of the HR, it manages the profiles of newly hired employees and provides clearance to the employees who are going off the board.

This is where names take on the looks of a brand. This is where our experts come up with brand messaging and campaign messaging that successfully adapts to killer Ecommerce campaigns.

This service offers content and creative which have the “Stop Traffic” element, but strictly adhere to the brand’s look and feel, as well as tone of voice. This is where brand guidelines are created to encompass touch points, which enhance a brands e-commerce presence.

From creative URLs/app names, creative video content, robust ads, and audio/visual content suitable for every media format, email marketing, social media management, community management, influencer marketing, performance marketing, content writing and marketing, graphic & video animation and 3D animation, our Digital Marketing & Branding Services give turnkey branding solutions for lasting impressions.

Our PR services include, newspaper coverage, coverage in online and offline publications, and promotion in media outlets, create partnerships of clients with complementing businesses, arrange sponsorship deals with ambassadors and athletes.